Transferable skills are the types of skills that you have developed in one type of role (i.e. Customer service assistant at a supermarket) but you are able to apply and utilise in a completely different role or industry (i.e. IT Helpdesk Support). Transferable skills include skills such as communication, time-management, team work and problem solving skills. The first step is to identify what transferable skills you have developed so that you can use them on your resume and when attending interviews.