The following resources are available to provide support and assistance to students who may be struggling.
Please note that this page is not meant to replace medical help or treatment, or diagnose medical conditions. You should always talk to a medical professional about any concerns or issues you have with your health. If your life is in danger, please call emergency services on 000 or Lifeline on 13 11 14.
Lifeline – 24hr crisis support, suicide prevention and mental health support services across Australia. These can include stresses from work, family or society and physical and mental wellbeing. Lifeline offers support services by phone or through their online chat available on their website. Ph. 13 11 14
Kids Helpline – if you’re between 5 and 25 and you’re feeling depressed, worried, sad, angry or confused about things like your studies personal relationships, Kids Helpline offers free 24 hour, 7 day telephone counselling support (anonymous if you prefer).
beyondblue – call 1300 22 4636 to get 24 hour support for mental health issues including anxiety, depression and suicide. You can also get support through web chat, email and an online forum on the beyondblue website. They have excellent resources on treatment, support and management of mental health issues.
headspace – with offices across Australia, this organisation provides tailored and holistic mental health support to 12 – 25 year olds. Focused on early intervention, headspace work with young people to provide support at a crucial time in their lives – to help get them back on track and strengthen their ability to manage their mental health in the future. Check their website for a centre near you.
1800RESPECT – is the 24hr national sexual assault, domestic and family violence counselling service. They provide support for people experiencing, or at risk of experiencing, sexual assault, domestic violence or family violence. Ph. 1800 737 732
The Butterfly Foundation – Butterfly operates a National Helpline that includes support over the phone, via email and online. The Helpline is staffed by trained counsellors experienced in assisting with eating disorders and body image issues. They also provide a wide range of programs for service providers and recovery groups. Ph. 1800 334 673, 8am-midnight AEST, seven days a week.
Black Dog Institute – provides information and resources for mood disorders, including depression and bipolar disorder.
Head to Health – a digital mental health gateway funded by the Australian Government, containing a range of trusted mental health services and resources.
Mental Health Online – the website has Information, an online psychological assessment and online self-guided treatment programs for anxiety, panic, OCD, PTSD, and depression for people 18 years old and older. The site also offers a free 12-week online program with free access to eTherapists.
Suicideline – a free 24/7 telephone, video and online counselling service offering professional support to people at risk of suicide, people concerned about someone else’s risk of suicide, and people bereaved by suicide. Phone: 1300 651 251 or email: email@example.com
Community Health Centres – these centres offer a range of services which often include counselling. They receive a variety of government funding, and provide services to each local government area across Victoria. Although these centres often can have waitlists for counselling they are usually free, or charge a minimal cost according to income. They will use interpreters for students needing to speak a language other than English, and often have multilingual staff. You can find your local community health provider here.
Melbourne Counselling Service – generalist counselling program offering free, face-to-face appointment-based counselling in a city office. Counselling services are available to people who are experiencing financial hardship and want to discuss multiple or complex problems. Eligibility for international students is assessed based on income. Ph. (03) 9653 3250
The Mingary Counselling Service – a low-cost counselling service in the centre of Melbourne. There are no waiting lists or limits on the number of sessions a client may attend. Referrals are not required. Mingary operates under the auspices of St Michael’s Uniting Church, but does not promote religious beliefs. Their services are available to all members of the community, regardless of background. Phone: +61 (03) 9654 5120
Swinburne Psychology Clinic – low-cost counselling service that all members of the community can access. Special provisions can be made for people from non-English speaking backgrounds, and bi-lingual counsellors are often available. Phone: (03) 9214 8653 Email: firstname.lastname@example.org
The University of Melbourne Psychology Clinic – provides low-cost clinical services to adults 18 years and over living in Melbourne. The Clinic is part of the University’s professional training program. Postgraduate students working towards higher degrees see adult patients under supervision of senior clinicians, who are registered clinical psychologists. Phone: +61 (03) 9035 5180 Email email@example.com
The Victoria University Psychology Clinic – operates as part of the professional training for postgraduate psychology students at the University. Assessment and treatment is provided by provisional psychologists, who are supervised by experienced Clinical Psychologists. The Clinic specialises in cognitive-behavioural therapy and psychodynamic therapy. Phone: +61 3 9919 2353 Email: firstname.lastname@example.org
New South Wales
Transcultural Mental Health Centre – TMHC works with health professionals and communities across NSW to support positive mental health for people from culturally and linguistically diverse communities.
NSW Mental Health Line – a service run by mental health professionals. They can talk to you about your mental health concerns for you or someone you know, including children, teens, adults and older people. Ph. 1800 011 511
WayAhead Mental Health Association NSW – provides information and support to mental health consumers, their families and carers, and to the general public. Their phones are open Monday to Friday, 9am to 5pm. Ph. (02) 9339 6000
Multicultural Development Australia – an organisation that provides support services for International Students. They also host events and workshops for international students in Brisbane.
Mental Health access line – is a service based in QLD that provides the first point of contact to public mental health services for Queenslanders. Ph. 1300 642 255
QLife – anonymous and free LGBTI peer support and referral for people in Australia wanting to talk about sexuality, identity, gender, bodies, feelings or relationships. They offer phone counselling and webchat services. Ph. 1800 184 527, 3pm to midnight 7 days a week.
13HEALTH – is a confidential phone service from the QLD government, providing health advice to Queenslanders. You can phone and talk to a registered nurse 24 hours a day, 7 days a week. Please note this is not a diagnostic service and should not replace medical consultation. Ph. 13 43 25 84.
Mental Health Association of QLD – a non-government, not-for-profit organisation that promote awareness and understanding of mental health in the community, and to assist people to access relevant and timely information and appropriate services and support.
Mental Health Triage Services – for emergencies, this is the main point of access into mental health services, and can provide advice and information about a mental health emergency or crisis situation. The service is staffed by mental health clinicians, and can assess and refer acute response teams where appropriate. Ph. 13 14 65
LETSS – the Lived Experience Telephone Support Service is a phone and online support service, available between 5 pm – 11:30 pm, 365 days a year. The trained support staff have a personal lived experience and managing challenges to their mental health. They draw on their experience of recovery in their support and understanding of the caller’s unique experience. Ph. 1800 013 755
Links to Wellbeing – No cost counselling and mental health support across Central and Southern Adelaide. Ph. (08) 8326 3591